Who’s your target market?

When defining who our product or service is for – there are many tools and mechanisms at our disposal. A buyer persona or picture of the median or average customer you hope to reach is often one of the first steps. Creating a ‘buyer persona’ can involve data mining, client interviews and many internal refinementContinue reading “Who’s your target market?”

Getting personal with Buyer Personas

Big data and understanding customer sentiment has been a buzzword for the last few years. Garnering insights and adapting your proposition to suit has been taken to a new levels as we learn to crunch big data sets. Conversely, running qualitative surveys with clients (enough to be statistically valid) can give valuable, actionable insights. TheContinue reading “Getting personal with Buyer Personas”