Podcast 36: Panel Discussion – Using Social Media to Grow Your Business

Panelists discuss using social media to grow your business

Welcome to episode 36 of the Waiake – My podcast to help you take your brand to new heights online.

In this episode I wanted to share with you the wisdom of my three co panellists from the recent Harcourts Real Estate Conference. We talk about digital marketing and using social media to grow your business.

We were interviewed by Troy Rawhiti-Forbes who has for the last few years been the conduit between New Zealand’s largest telco and our nation on Twitter and Facebook. Having experienced the highs of branding brilliance and the lows of national outages and email hacks Tory is in good space to bring out the best in my fellow guests and to prompt me to say a few things of merit too.

Coming from quite different backgrounds it was really interesting to get some diverse perspectives – yet hear some common themes as to whats best when using social media to grow your audience and business.

I’ll let you hear Tory give the impressive introductions (I cringed through mine) and I hope you find it of worth as the topics covered work in many industries.

If you’re keen to follow along the other panelist are:

HR

Key takeaways:

  • Know your Unique Selling Points and incorporate this into your online presence and SEO.
  • Don’t be afraid to try new networks, find out what fits best with you.
  • Always be transparent in your actions.
  • Think – “What would I want to hear from a brand?” and “How does this help my customers?”

HR

[Podcast] Brad Smith – Founder of Braap Motorcycles

Brad Smith - Founder of Braaap Motorcycles

In this episode I talk to Brad Smith – founder of Braap motorcycles.

Braap – that has to be the best use of onomatopoeia in a brand name I’ve heard.

Brad founded BRAAP at the age of 19 by traveling to China to find a manufacturer for his idea of a simple customisable design.
He visited 50 factories hunting for one that would bet on his vision. As luck would have it the 50th factory agreed and with investments from two Frenchmen he met earlier in the week while traveling, the journey began.
He’s now competing with Yamaha and Honda as a reputable bike company in Australia, fulfilling his dream of providing affordable dirt bikes to get more people into racing and more riders on bikes in general.

Here are a few things brad and I talked about.

Routines and rituals.

Having a Monday sales call has been crucial in measuring and driving growth at Braap. Much like a stand up, Brad runs his meetings in rapid fire – reviewing metrics fro mthe previous day, goals for the day ahead and what they will work on improving that day.  They’re hiring a specialist to get structure into their meetings and to get them outcome focused.

BHAG and story vs. hard metrics

Brad is a big believer in BGAHs but also urges everyone to focus ultimately on the next 90 days and what they can do to improve. It’s a step from following his dream and building a business around his passion for motorbikes – into a profitable business that’s thriving.

We talk about his parents and the standards that they set and also how he holds himself accountable through a core group of focused friends. He also talked of his advisory team in Texas. Much like a Mastermind – Keith Cunningham runs their 10 member chairman’s council for a week each quarter – and it’s brutal.

Numbers on the wall. Forget the story – focus on the outcomes and results.

Of course it wouldn’t be right if we didn’t talk digital!

Brad talks a little about how they measure results from social media to sales. Leads are collected through a social sales teams – piped warm into his CRM. We wrap it up with an understand if the power of both a good story and some opinion beating data.

I hope you enjoy it and I hope I get a chance to bring you more interviews in the future.