Category: leadership
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𝗧𝗵𝗲 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝗲 𝗚𝗮𝗺𝗲
Elite distance runners don’t focus on beating the pack. They focus on lifting their base pace every single day. 1% faster baseline compounds over months. Sprinting to impress competitors burns you out by Tuesday.
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How to Measure your NPS
Your Net Promoter Score (NPS) is a great tool. Don’t screw it up. It can be a great way to keep tabs on your overall customer health, see how you are comparing to your industry peers, and understand whether you have product market fit in the early days.
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3 Top Marketing Metrics To Track In Your SaaS Company
Most marketers drown in vanity metrics. Here are 3 that tell you if your SaaS Marketing engine is actually working: 🏎 𝗣𝗜𝗣𝗘𝗟𝗜𝗡𝗘 𝗩𝗘𝗟𝗢𝗖𝗜𝗧𝗬 𝗕𝗬 𝗖𝗛𝗔𝗡𝗡𝗘𝗟 Not just “leads generated” – but how fast those leads move through your funnel.📈 Track days from MQL to SQO, and SQO to Closed Won.A 20% faster pipeline velocity beats…
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AI Tools To Boost Your Hubspot GTM Stack
For over a decade now HubSpot has been the go-to tool for getting you 80% of GTM tech stack needs. Their Marketing, Sales, Service, Operations, and Commerce Hubs, combined with an amazing startup discount for your first year, is a compelling combo. HubSpot’s Breeze AI is now optimising each phase of the customer journey but…
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Our family Chevron – Lessons from the garage
In my early teens after hard work and a bunch of savings, dad came home with the news that we were expecting. He sat us down at the table and showed us the scans (well a brochure) for our our soon to be new sibling. 9 months-ish (and 100hours work) later a bright red two…
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Delegate or DELETE
“It is not daily increase but daily decrease, hack away the unessential. The closer to the source, the less wastage there is.” – Bruce Lee
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Hard And Early, Out Of Lockdown, Game On!
New Zealand is preparing to exit lockdown and return to a resemblance of normality. We’ll forgo the hugs and high fives we want to give teammates, my pack training runs will have to wait a bit longer, but shops will reopen, and we’ll get back to some of our old routines. Kids will return to…
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Do this weekly, heck daily if you’re brave enough. The Retrospective!
What’s my one tip as a coach? Do this weekly. Heck daily – if you’re brave enough. Challenge your team to do regular retrospectives. The biggest #GROWTHHACK I can think of is consistent and regular review of: – What worked? – What didn’t? – What are we going to change? The best organisations have mastered this rapid…
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Structuring Teams For Growth
I’m an Achilles heel, but I know it! The nature of our industry implies we have teachers, head teachers, academic leaders and a principal or CEO. This centralised hierarchical structure means we have clear interfaces with the government and regulatory bodies, roles with built in dependancies, and bottlenecks when it comes to decisions. From a risk…
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Stickers, Scars and ENGAGED Agile Superstars
If they ever perfect teleportation I’ll be a late adopter. Sure it would save time but for so many events arriving or getting there is the best part. Flying around the Sugarloaf mountain into Rio de Janeiro, or into Manhattan from JFK in a yellow cab makes the arrival all that more special, even building…
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Is this normal? How can I deal with chaos?
Fighting with chaos and uncertainty in your workplace or life? Use the Cynefin Framework to make progress.
Nick Allen 