Category: Uncategorized

  • Structuring Your Company for New Media Success

    Structuring Your Company for New Media Success

    After co-creating live with @briansolis last week I’ve been thinking through organisational structure – with a specific focus on the marketing arm of course. With an SME, managing CRM, Digital Marketing, Customer Service,The Brand and budgets is relatively easy as you’ve got all those specialist, usually within arms reach. Spread that across an organisation in…

  • Dellb2b huddle with Brian Solis – My notes

    Quick thoughts from today’s DellB2B FIR Google huddle. To really leverage Social Media- It starts with a company that is behind your efforts! As a whole, top down, from the Csuite. So to get buy in, budget etc. Stop talking about social media, talk about who you’re trying to reach. By not saying anything in…

  • Marketing – no – business must reads #TYE

    Real Time Marketing and PR http://www.amazon.co.uk/Real-Time-Marketing-PR-Instantly-Customers/dp/0470645954 by @dmscott Thank You Economy http://www.amazon.co.uk/Thank-You-Economy-Gary-Vaynerchuk/dp/0061914185/ref=s… by @garyvee

  • Digital Cream Notes: Real Time Marketing, ROI and Internal Support

    I’ve had the pleasure today of attending the @econsultancy Digital Cream event. A roundtable huddle for the heads and directors of online, web and digital marketing. After attending sessions on Content Strategy, Mobile APPs and Measuring ROI on Social Media  it was great to see some common themes, pain points and best practices coming through.…

  • Filter out the noise on Twitter

    Filter out the noise on Twitter

    Think back to the first time Infomercials came out on TV, I’m sure they were really successful to start and grabbed our interest. The wise cottoned on quick and switched the channel. The same will happen with Twitter. Sadly there’s still weight in the phrase “but wait there’s more” – and I also lament that…

  • Tip: Social Media RSS feeds

    Here’s a list of Social Media RSS feeds. Good for backing data up, displaying on your blog, and also if you want one window or dashboard to see everything happening in one place. For those unfamiliar with RRS or readers, read this and set yourself up with Google Reader. Note: substitute “nickwallen” for your user…

  • Reporting ROI in web marketing

    A little back, I wrote about focusing on your website as a hub. Rightly so @iconic88 pointed out that it ain’t just about a good website and content hub. There’s plenty of other spaces and places that clients interact with you online. We understand that social media, transparency and engaging with clients in their space…

  • Old notes: The Future of Web Marketing in 2010

    Here are some notes I wrote about a year ago on where I think the web is going. 2010 The Future of Web Marketing

  • But Why Can’t My Website Be A Brochure?

    Or, how your website should be “The Amazing Hub of Your B2B Digital Marketing! In the current age of online marketing, it is vital that any B2B company has a compelling web presence, highlighting with ease, the depth and breadth of their expertise. Any competitive firm, with a little “marketing” effort can produce sales talk…

  • Quest for Seamless Collaboration – Enterprise 2.0

    Struck by an Oatmeal Cartoon this week on what not to do with emails, http://theoatmeal.com/comics/email I thought I’d post my dream work based collaboration scenario.  Being in online marketing, I’ll focus this around simple content creation and posting to the web. Now that I’ve written it, this seems like a simple task. And perhaps the rest of this post…

  • Twitter and GroupTweet

    Twitter and GroupTweet

    Something I’m exploring at the moment is the idea of coordinating colleagues to amplify messages to their twitter followers. DM seeding posts to colleagues and CC ing within tweets, works well. I’ve also come across GroupTweet, which seems to be a good option for sharing tweet ideas to a closed group. Was painless to set…

  • B2B Events – Leveraging Web2.0 & Social Media

    I was thinking about how best to leverage events in the current web 2.0 world. Gone are the days of cold mass emails, faxes or letters to hundreds of potential attendees to fill a small room. Working in a B2B I thought I’d lay out my ideal event – lapping up all the web has…

  • LinkedIn Groups vs. In House Forums

    OR, “Why I’m bullish on LinkedIn” via – jerryluk LinkedIn, well beyond an online cv storer, is the leading business networking website globally. No news there, and it’s peripheral services for building both a personal brand and to amplify your company brand are impressive. Keeping up with their latest releases and to leverage them is…

  • Twitter 101 – Using Twitter to Support Your Brand

    With so many sources on how to get started in Twitter with intermediate level tips on how to brand, coodinate and even automate your presence, it feels wrong to try and rewrite the common best practices. So: My favourite, and most definitive guidebook to Twitter is the collection on Mashable. (http://mashable.com/guidebook/twitter/) Having been shared over…

  • Social Media – Supporting your B2B brand

    As “social media” shapes the internet over the coming years, businesses and employees alike cannot ignore the amplification that it will provide to traditional word of mouth, marketing and sales. As a hub, corporate social media accounts in sites like Twitter, FaceBook, YouTube and LinkedIn will do their best to promote the latest thoughts, products…

  • No more B2B or B2C – Its B2P Business to People

    With Social Media transforming the web more and more each day, the traditional Marketing techniques of shotgun advertising and shouting out hoping your clients will hear, are falling to the wayside. Gone are the days of faceless marketing where a “brand” hidden behind its logo could pump out thoughts or advertising and the masses would…

  • The Future Of Customer Engagement – Ashley Friedlein from eConsultancy

    The Future Of Customer Engagement – Ashley Friedlein from eConsultancy

    Here’s my rough notes from his presentation at the Alterian Alchemy launch yesterday. I’m hoping his slide deck is out soon! (hint) Ashley broke out with what I thought was a gamification slide first which got me interested. Well I though he did, but just wanted to say the old game is over, here’s version…

  • Royal Mail #fail – When you choose to send a letter just 1km

    Royal Mail #fail – When you choose to send a letter just 1km

    I don’t usually post fails or customer service moans, but this piece was too good to ignore. A beautiful #fail, considering the millions of packages they do get right. Sent from Redhill to Reigate (about 1km had the letter been able to walk itself over), this poor letter has arrived in a bit of a…

  • Nice discovery in bit.ly today

    Havign just returned from the eConsultancy #Jump conference I was very happy to find that bit.ly are now adding QR codes to every link. I use bit.ly at the moment for Work and play. The ability to create and track those coming from various channels and sources in one place is pretty cool. So here’s…

  • Light thoughts: A B2B Web Presence

    A B2B web presence should be at least a collection of: targeted, integrated, interlinked, ongoing interactions. For a B2B Consultancy to stand out from the masses and warrant a premium price, the company must stand out. Be it for: knowing the most, offering the best service, consistency, innovation or quality. And their Online presence should…